Last updated: October 2026
Privacy Policy
This policy explains what information GoMatch (gomatch.chat) collects, why, and the choices you have. Questions or requests? Email [email protected].
Who We Are
This policy applies to GoMatch (gomatch.chat), the controller of the personal data described below. For any privacy question or request, contact us at [email protected].
What We Collect
We collect the information needed to run a video matching service, in three buckets:
- Account data. The details you provide when you register and use your account — such as your email address, username, date-of-birth confirmation, and profile settings.
- Usage data. Technical information about how you use the service: matching activity, session timestamps, feature interactions, and approximate device and connection details used to keep the service working and secure.
- Payment-related data. If you use paid features (wallet or VIP), transactions are processed by our payment providers. We receive confirmation and transaction metadata — not your full card details.
Camera and Microphone
GoMatch is a video chat product, so the service needs access to your camera and microphone to provide the video feature. That access is granted by you through your browser's permission prompt, and it is used solely to connect you with your match. You can revoke it at any time in your browser's site settings, as described on our safety page.
Your Video Conversations
Video conversations on GoMatch take place between the two matched participants. They are not public, and no audience can join or watch your match. As anywhere online, the other participant is a person you do not know — treat early conversations accordingly.
Cookies and Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand in aggregate how the service is used so we can improve it. You can control cookies through your browser settings; disabling some of them may affect how the site functions.
How Long We Keep Data
We keep personal data only for as long as it is needed for the purposes described in this policy — for example, account data is retained while your account is active, and certain records may be kept longer where required for security, dispute handling, or legal obligations. When data is no longer needed, we delete or anonymize it.
Your Rights
Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, or object to certain processing. To exercise any of these rights, email [email protected] from the address linked to your account and tell us what you need — access, correction, or deletion. Deleting your account data means your account can no longer be used.
Sharing
We do not sell your personal data. We share information only with the service providers that help us operate GoMatch (such as hosting and payment processing), and only to the extent needed for them to provide those services, or where the law requires it.
Children
GoMatch is strictly for adults 18 and over. We do not knowingly collect data from anyone under 18; if you believe a minor has created an account, contact us so we can remove it.
Changes to This Policy
If we update this policy, the revised version will be posted on this page with a new "last updated" date. Material changes will be highlighted where reasonable.
Contact
Privacy questions, access requests, and deletion requests: [email protected]. See also our Terms of Service and contact page.